jlibet Privacy Policy
jlibet places the highest importance on protecting your personal information. In this policy we have clearly explained how your information is collected, stored, and used.
1. Introduction and Scope
jlibet ("we", "our", "platform") operates a safe and reliable online entertainment service for players in Bangladesh. This privacy policy applies to all registered and unregistered users of our website jlibet.lat.
We believe you should have full control over your personal information. With that goal in mind, we maintain complete transparency about our data-processing practices. This policy covers the following topics in detail:
- What types of information we collect and why
- How the collected information is used and stored
- Our policy on sharing information with third parties
- Our technical measures for protecting your information
- Your rights and how to exercise them
For any questions or concerns, you can reach us via our 24/7 live chat or by email.
2. Information We Collect
jlibet collects different types of information at various stages. The categories are detailed below:
2.1 Registration Information
When creating an account we collect the following information:
- Full name (in Bengali and English)
- Date of birth (for age verification — for users aged 21 and above only)
- Email address
- Mobile number
- User-selected password (stored in encrypted form)
2.2 Identity Verification (KYC) Information
To ensure secure transactions and meet legal obligations, we may request the following information for identity verification:
- National ID (NID) number or passport details
- Current address
- Basic occupation-related information
2.3 Financial Transaction Information
Information required during deposits and withdrawals is collected, such as account details related to bKash, Nagad, Rocket, Upay, or bank transfers. Full card or account numbers are never stored on our servers.
2.4 Automatically Collected Technical Information
The following information may be collected automatically while using the site:
- IP address and device identifiers
- Browser type and operating system
- Cookie and session data
- Page visit logs, click patterns, and session duration
- Referral source (which channel you came from to reach the site)
3. Purpose of Using Information
jlibet uses collected information only for the following legitimate purposes:
3.1 Account Management
Information is used to create, verify, and manage your account. This includes password recovery, ensuring account security, and detecting suspicious activity.
3.2 Transaction Processing
Your financial information is used to complete deposits and withdrawals, to provide bonuses and cashback, and to maintain transaction records.
3.3 Customer Support
Your information is used to resolve your complaints or questions via live chat or email.
3.4 Ensuring Responsible Gaming
Your gaming behavior is monitored to identify problematic patterns, so that timely support can be provided to you if needed.
3.5 Compliance with Legal Obligations
Information is used to comply with applicable laws and regulations, to prevent fraud and money laundering, and for age verification purposes.
3.6 Service Improvement
Anonymous statistics derived from analyzing user experience are used to further improve our platform and gaming options.
4. Sharing Information with Third Parties
jlibet does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
4.1 Service Partners
Only the necessary information is shared with payment processors (such as technology partners of bKash, Nagad, Rocket, and Upay), game providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others), and technology infrastructure providers. All such partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
Information may be disclosed to comply with court orders, legitimate requests from government authorities, or applicable laws.
4.3 Fraud Prevention
Cooperation with security agencies may be required to detect and prevent active fraud, money laundering, or other illegal activities.
5. Cookie Policy
The jlibet website uses cookies and similar technologies. Cookies are small text files stored on your device.
5.1 Use of Cookies
- Essential Cookies: Used to maintain login sessions and ensure security; these cannot be disabled.
- Functional Cookies: Store your language preferences and site settings.
- Analytical Cookies: Collect site usage statistics to help improve the service.
5.2 Cookie Controls
Cookies can be disabled or deleted from your browser settings. However, disabling some cookies may limit the functionality of the site.
6. Data Protection and Security Measures
jlibet employs advanced technical and organizational measures to protect your information:
- SSL/TLS Encryption: All communications on the site are conducted through encrypted channels.
- Password Hashing: Your password is never stored directly; industry-standard hashing methods are used.
- Access Controls: Only authorized staff can view your information for specific purposes.
- Regular Security Audits: The system undergoes regular vulnerability testing and updates.
- Data Center Security: Servers are protected by both physical and digital security measures.
- Two-Factor Authentication (2FA): An option for additional account protection is provided.
However, no digital system is entirely free from risk. If you notice any suspicious activity, contact us immediately.
7. Data Retention Period
jlibet retains your information only for as long as necessary:
- Active Accounts: Information is retained for as long as the account remains active.
- Inactive Accounts: After an account is closed or becomes inactive, records are kept for a specific period as required by legal obligations.
- Transaction Records: Financial transaction history is retained for the period specified by applicable law.
- Log Files: Technical logs are generally deleted automatically after a set period.
Once the retention period has passed, we securely delete or anonymize your personal information.
8. Your Rights
You have the following rights regarding your personal information:
8.1 Right of Access
You have the right to know what information we hold about you. Upon request via live chat or email, we will provide you with a copy of your data.
8.2 Right to Rectification
If there are any errors or inaccuracies in your information, contact us to have them corrected. Some information can also be updated directly in account settings.
8.3 Right to Erasure
In certain circumstances you may request the deletion of your personal information. However, some information may be required to be retained for a set period due to legal obligations.
8.4 Right to Object to Processing
In some cases you may object to the processing of your information, particularly in relation to marketing communications.
8.5 Right to Data Portability
You may request an export of your information in a standard format so that it can be transferred to another platform if needed.
9. Protection of Underage Users
jlibet strictly provides services only to users aged 21 and above. We do not knowingly collect any information from individuals under the age of 21.
If a parent or legal guardian suspects that their underage child has registered on our platform, please contact us immediately. We will verify and close that account and delete the associated information.
10. International Data Transfers
In operating our service, your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that:
- Adequate data protection measures are in place in the destination country.
- Third-party partners are contractually bound to provide protection equivalent to our standards.
- Transfers are carried out only to the extent necessary for service delivery.
11. Policy Changes and Updates
jlibet may update this privacy policy from time to time. In the event of changes:
- The "Last Updated" date at the top of this page will change.
- Users will be notified of significant changes via email or a notice on the site.
- Continuing to use the site after changes have been made will be considered as your acceptance of the new policy.
We recommend reviewing this page regularly.
12. Contact Us
For any privacy-related questions, concerns, or requests to exercise your rights, please contact us: