jlibet Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") serve as the legal basis for operating the jlibet platform and all its services. All services provided through the jlibet website, mobile version, or any other channel are covered under these Terms.

By creating an account on the jlibet platform, logging in, or starting to use any service, you are considered to have accepted all provisions of these Terms. If you disagree with any part of these Terms, please refrain from using jlibet's services.

In these Terms, "platform" refers to jlibet's website, application, and all associated digital services. "User", "you", or "player" refers to any person who uses jlibet's services.

1.1 Applicable Law

These Terms are governed by applicable laws and regulations. Any disputes will be resolved through arbitration by mutual agreement of both parties.

1.2 Language

The Bengali version of these Terms shall be considered the authoritative document. In the event of any linguistic ambiguity, interpretation will follow the Bengali version.

2 Eligibility and Age Requirement

To participate on the jlibet platform, you must meet the following conditions:

• You must be at least 21 years of age or older.
• You must be a valid individual with the legal capacity to enter into contracts.
• You must provide the necessary documents for identity verification.
• Each user may operate only one account.

jlibet may at any time request additional documents for age and identity verification. Withdrawals may be temporarily placed on hold until verification is complete.

3 Account Registration and Management

3.1 Registration Process

To open an account on jlibet, accurate and complete information must be provided. Any false or misleading information submitted during registration may result in immediate account closure.

3.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are responsible for all activities carried out through your account.

• Do not allow third parties to use your account.
• If you notice any suspicious activity, contact support immediately.
• Operating multiple accounts is strictly prohibited.

3.3 Updating Information

If any of your personal details change (phone number, email, payment method), update them immediately via live chat. jlibet will not be held responsible for any issues arising from outdated information.

4 Deposits and Withdrawals

4.1 Deposit Rules

Funds can be deposited on jlibet via the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳300 (for each method).
• Deposited funds must come from a payment account registered in your own name only.
• Deposits through third parties are not accepted.
• Detailed records of every transaction are maintained.

4.2 Withdrawal Rules

The following conditions must be met for a successful withdrawal from jlibet:

• Minimum withdrawal amount: ৳800.
• Withdrawals can only be made using the same method used for the deposit.
• Standard withdrawal processing time: 10–45 minutes.
• Withdrawals may be delayed if identity verification is not complete.
• Withdrawals cannot be made before wagering requirements are fulfilled if an active bonus is present.

4.3 Transaction Verification

jlibet reserves the right to carry out additional verification on any transaction. Unusual or suspicious transactions may be temporarily placed on hold for investigation.

5 Bonuses and Promotions

5.1 Welcome Bonus

jlibet offers new users a 100% bonus on the first deposit up to ৳5,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000; or depositing ৳12,000 will earn a maximum bonus of ৳5,000, giving a total balance of ৳17,000.

5.2 Wagering Requirements

To withdraw bonus funds, a wagering requirement of 20 times (20x) must be completed. Winnings related to a bonus cannot be withdrawn before the wagering requirement is fulfilled.

• Only bets placed on eligible games will count toward wagering calculations.
• Wagering must be completed within the set time limit after receiving the bonus.
• If bonus abuse or manipulation is detected, the bonus will be cancelled.

5.3 Other Promotions

The VIP program, weekly cashback, and other promotional offers have their own detailed terms, which are published on the respective offer pages. Each promotional offer may not be claimed more than once.

6 Betting Rules

6.1 General Betting Rules

All bets on the jlibet platform are governed by the rules of the relevant game or event. Once a bet is confirmed, it generally cannot be cancelled or changed.

• Each game and market has its own minimum and maximum bet limits.
• jlibet reserves the right to void bets placed on incorrect odds or payouts displayed due to a technical error.
• In the sportsbook, bets accepted late during live betting may be voided.

6.2 Cricket and Sports Betting

For all cricket matches including BPL, IPL, T20 World Cup, and ICC events, bets are generally refunded if a match is cancelled or suspended. However, the specific terms of a market may apply.

6.3 Casino Games

All casino games are operated through RNG (Random Number Generator) technology or a live dealer system. Results are determined following a complete fair play policy.

7 Prohibited Activities

The following activities are strictly prohibited on the jlibet platform. If detected, the account may be immediately closed and the balance forfeited:

• Creating or operating multiple accounts.
• Using false identity or documents.
• Manipulating or abusing the bonus system.
• Attempting to access another user's account.
• Using software bots, automated systems, or unauthorized tools.
• Conducting money laundering or other illegal financial activities.
• Attempting to compromise the platform's security systems.
• Attempting to manipulate game results or participating in match fixing.

8 Privacy and Data Security

jlibet gives the highest priority to protecting users' personal information. Our platform uses SSL encryption technology to keep your data secure.

8.1 Data Collection and Use

jlibet collects personal information for the purpose of registration and service delivery. This information is not sold to third parties. Full details on data collection and use can be found on our Privacy Policy page.

8.2 Cookie Use

jlibet uses cookies to improve the user experience on the website. By continuing to use the website, you are considered to have agreed to the use of cookies.

9 Responsible Gaming

jlibet places the highest importance on responsible gaming. Gaming should be fun — never a cause of financial problems.

9.1 Self-Control Tools

Users may request the following options via live chat:

• Setting deposit limits (daily, weekly, monthly).
• Setting session time limits.
• Temporary or permanent self-exclusion.
• Account cooling-off period.

9.2 Support

If you experience any issues related to gaming, please contact our 24/7 live chat support. We are always here for you. To learn more about responsible gaming, visit our Responsible Gaming page.

10 Account Closure and Suspension

10.1 Closure by jlibet

jlibet reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraud or manipulation.
• Providing false information or concealing identity.
• The account remaining inactive for an extended period.

10.2 Closure by the User

You may request the closure of your account at any time via live chat. Eligible balances should be withdrawn before the account is closed.

11 Limitation of Liability

jlibet is committed to providing the highest quality service, however liability is limited in the following cases:

• If service is disrupted due to internet connection issues, natural disasters, or other unforeseen circumstances.
• If a transaction is delayed due to a third-party payment provider.
• If account information is exposed due to the user's own negligence.
• Issues arising from system errors on the part of game software providers.

Under no circumstances will jlibet's total liability exceed the amount of the transaction in question.

12 Changes to Terms

jlibet reserves the right to change, amend, or update these terms at any time. In the case of significant changes, a notification will be sent to users via their account or email.

Continuing to use the platform after updated terms have been published will be considered your agreement to the new terms. It is therefore recommended that you review this page regularly.

13 Contact

If you have any questions or feedback about these terms, please contact us:

• Live Chat: Direct support in Bengali is available 24/7.
• Email: [email protected]

Our support team is always ready to answer all your questions in Bengali.